Read our post here about making a great first impression with your customers and clients.
What to do when someone has published a bad review of your restaurant, spa, hotel or lodge? Read our ideas here!
Some thoughts from Guestwho Mystery Diner Services on well-trained waiters, taking notes and being knowledgeable on the menu, ingredients in dishes and wine options in our post here.
Our mystery guest views on why uniforms and name tags are important for creating a good impression with guests and building up your team.
A fantastic experience can easily be ruined by unexpected expenses on the account at check-out. Our recent post here.
Simple ideas to improve your customer’s experience at your store, from our secret shoppers in our post.
Our post with helpful ideas from our mystery guests for ensuring your front of house / reception is welcoming and inviting to your guests.
Read our mystery guests’ views on hotel amenities and why you should reconsider providing “conditioning shampoo”.
With so many dietary restrictions around today, it is no wonder restaurants find it confusing to cater for them all, but Guestwho has some simple suggestions to make your restaurant more [insert name of dietary request here]-friendly. Read more over here.
Our recent post includes some ideas from our mystery guests to increase your restaurant’s kid-appeal whilst still maintaining its elegance.
Our mystery guests suggest some ideas for game drives that could help distinguish your luxury game lodge in this helpful post.
Our latest post discusses spa themes and some mystery guest tips for creating a calming ambience.
One of Guestwho’s mystery guests talks about pillow options (and how serious they are) over here.
Guestwho Mystery Guest Services discusses the importance of free wifi here.