Does your hotel / lodge / spa / restaurant offer free wifi?
If not, why not?
In this instant age, connectivity is of the utmost importance. If you don’t have wifi available for your guests, this is something you should seriously consider.
Do you charge for the use of your wifi?
Guestwho has identified that certain well-established luxury hotel chains charge their guests a flat rate per day for access to the wifi network. Considering the price per person per night at these establishments, charging a hefty fee for wifi on top of this just seems rather “cheap”, for lack of a better description.
Do what you must to build the cost in elsewhere to recover your expense, but expecting a guest to pay an additional R150 (or more) per day for wifi does not sit well with most people.